After more than 18 years of building, refining, and scaling Better by MTA, we are proud to introduce one of the most transformative innovations in our history:
BetterAI™
BetterAI™ is our proprietary artificial intelligence, developed and built entirely by Better by MTA, powered by nearly two decades of real-world experience, platform intelligence, and Better by MTA–specific data.
This is not an off-the-shelf AI tool.
This is a closed, secure ecosystem, designed specifically for the global healthcare, medical travel, and patient coordination industry.
What Makes BetterAI™ Different?
BetterAI™ is trained and optimized using Better by MTA’s own data, workflows, and insights, ensuring that every response, recommendation, and action is relevant, intelligent, and contextual.
Because it operates within a closed ecosystem, BetterAI™ delivers:
- Higher accuracy
- Greater security
- Deeper platform-specific intelligence
Invaluable because: generic AI can’t understand your patients, your performance, or your market — BetterAI™ can.
BetterAI™ as an AI Patient Coordinator
One of the most powerful capabilities of BetterAI™ is its role as a 24/7 AI patient coordinator for the Better by MTA platform.
BetterAI™ engages patients the moment they arrive, answering questions, educating them, and guiding them through the process — before they ever reach a provider.
What this means for providers and facilitators:
- Patients are pre-qualified and informed
- Inquiries are filtered and routed correctly
- Patients are matched with the right providers faster
- Teams spend less time on low-quality leads
Invaluable because: you receive higher-intent patients, improving conversion rates while reducing administrative workload.
BetterAI™ Analytics: Intelligent Insights for Smarter Growth
With BetterAI™, providers and facilitators can now ask direct questions about their performance on Better by MTA and receive clear, data-backed answers.
Examples include:
- Why certain regions are underperforming
- Which services generate the highest engagement
- How to improve visibility and patient flow
BetterAI™ analyzes your specific data within Better by MTA, not generalized industry assumptions.
Invaluable because: data becomes actionable intelligence, empowering you to make informed decisions that drive growth.
BetterAI™ Knowledge: A Personalized AI Assistant
BetterAI™ also functions as a personalized AI knowledge assistant, tailored to your role on the platform.
With BetterAI™, you can:
- Draft patient-specific emails based on real inquiries
- Communicate instantly in any language
- Generate professional responses, follow-ups, and explanations
Invaluable because: it eliminates language barriers, saves time, and ensures consistent, high-quality communication with every patient.
A Smarter, More Engaging Experience for Patients
For patients, BetterAI™ transforms how they interact with Better by MTA.
Patients can:
- Ask questions about symptoms or treatments
- Learn and understand their options
- Receive guidance toward doctors, providers, or referral organizations in our network
- Complete the entire intake process through the AI chatbot
BetterAI™ captures all relevant patient information and routes it directly to the correct patient coordinators or provider teams.
Invaluable because: patients arrive educated, confident, and prepared, while providers receive complete, organized case information.
Why BetterAI™ Is a Game-Changer
BetterAI™ is not just a feature — it’s a strategic advantage for everyone in the Better by MTA ecosystem.
- Better patient engagement
- Better-qualified leads
- Better insights and analytics
- Better outcomes
All built on 18+ years of industry leadership, experience, and trust.
Looking Ahead
BetterAI™ marks the beginning of a new era for Better by MTA — one where technology works intelligently behind the scenes to connect the right patients with the right providers, faster and more effectively than ever before.
And this is only the beginning.
More enhancements, deeper analytics, and expanded capabilities are already on the way.
Welcome to the future with BetterAI™.
.png)
