Better by MTA continues to expand its role as the global infrastructure connecting patients, providers, facilitators, insurers, and employers across borders. With a series of powerful new enhancements, the platform is reinforcing its commitment to simplifying referrals, accelerating payments, improving collaboration, and removing non-clinical barriers to care.
These updates represent a strategic evolution — not just feature upgrades, but meaningful advancements designed to improve real-world patient movement and provider growth.
Secure Document Sharing with Patients
One of the most significant updates is the ability for providers and facilitators to securely share documents directly with patients within the Better by MTA platform.
Medical records, care plans, invoices, and supporting files no longer need to be exchanged through fragmented email chains. Instead, all documentation can now live securely inside the platform, where patients can log into their accounts and access everything in one centralized location.
This enhancement improves:
- Data security and privacy
- Continuity throughout the patient journey
- Administrative efficiency
- Transparency between all stakeholders
By reducing communication friction and maintaining sensitive information within a protected ecosystem, Better by MTA strengthens both trust and workflow efficiency.
Built-In Case Communication Between Referral Organizations and Providers
Referrals are partnerships — and strong partnerships require clear communication.
Better by MTA now includes integrated messaging directly within each referred case. Referral Organizations and Providers can communicate in context, eliminating scattered emails and disconnected conversations.
This feature delivers:
- Faster response times
- Clearer coordination
- Organized, case-specific discussions
- Improved accountability
By centralizing communication inside the platform, Better by MTA creates a cleaner, more efficient referral workflow that supports better patient outcomes.
Expanded Payment Accessibility: WeChat Pay & Alipay Integration
Payment accessibility is one of the most overlooked barriers in international healthcare. To address this, Better by MTA has officially enabled WeChat Pay and Alipay across the platform.
For Chinese patients, these are not alternative payment methods — they are primary digital wallets used daily. Traditional international credit cards are far less common.
By integrating trusted Chinese payment platforms, Better by MTA enables:
- Higher payment completion rates
- Reduced abandonment
- Greater patient confidence
- Culturally aligned transaction experiences
This update requires no additional setup from providers and immediately strengthens access to one of the world’s largest outbound medical travel markets.
Faster, More Intuitive Treatment Search
Patient clarity directly impacts inquiry conversion. Better by MTA has enhanced how treatments are displayed and searched across provider pages.
Patients can now:
- Search for specific treatments directly on individual provider pages
- Navigate clearly organized treatment categories
- Compare services more efficiently
These refinements reduce confusion, eliminate unnecessary scrolling, and help patients move from research to action with greater confidence.
Instant Invoicing and High-Value Payment Processing
Better by MTA continues to demonstrate its operational strength in real-world use cases.
In one recent example, a single provider processed more than $100,000 USD in patient payments in one day across three transactions — illustrating the platform’s capacity to support high-value medical services seamlessly.
Providers can:
- Complete onboarding the same day
- Issue invoices in as little as 60 seconds
- Accept secure digital payments immediately
The result is faster patient commitment, reduced administrative burden, and improved revenue flow.
Instant Patient Financing
Financial hesitation is one of the most common reasons patients delay treatment.
Through Better by MTA, patients can now access instant medical financing approvals in seconds — with no paperwork and immediate clarity.
In a recent case, a U.S.-based patient secured $11,000 in financing within approximately 10–12 seconds, enabling immediate travel and treatment planning.
For providers, offering financing means:
- Higher patient conversion rates
- Faster decision-making
- Expanded access to care
Payment infrastructure is no longer a back-office function — it is a strategic growth enabler.
Introducing BetterAI™: The Next Era of Intelligent Patient Coordination
At the center of these enhancements is BetterAI™, the platform’s proprietary artificial intelligence built specifically for global healthcare and medical travel.
Unlike generic AI systems, BetterAI™ operates within a secure, closed ecosystem trained on Better by MTA’s own data, workflows, and industry intelligence accumulated over 18+ years.
BetterAI™ functions as:
24/7 AI Patient Coordinator
Engaging patients immediately, answering questions, guiding them through intake, and routing complete case information to the correct providers.
Intelligent Analytics Engine
Allowing providers and facilitators to ask direct questions about performance, engagement, and regional activity — and receive data-backed insights tailored to their specific profile.
Personalized Knowledge Assistant
Drafting patient-specific emails, generating multilingual communication, and assisting teams with faster, higher-quality responses.
BetterAI™ improves lead quality, reduces administrative workload, enhances visibility, and strengthens patient-provider matching — all within a secure platform designed specifically for cross-border healthcare.
A Platform Built Around Real Patient Movement
Better by MTA’s latest enhancements share a common purpose: remove friction from global healthcare coordination.
From secure documentation and structured communication to accessible payments, instant financing, intelligent search, and AI-powered coordination, the platform continues to evolve as the global operating system for medical travel and international care delivery.
As patient mobility expands and international healthcare grows increasingly complex, Better by MTA remains focused on one principle:
Make global healthcare simpler, smarter, and more connected for everyone involved.
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