Expanding access to international healthcare isn’t only about clinical excellence or destination appeal — it’s also about removing practical barriers that prevent patients from moving forward with care. One of the most significant of these barriers has historically been payment accessibility, particularly for patients from China.
To address this, Better by MTA has officially enabled WeChat Pay and Alipay as payment methods across the platform.
This update represents an important step forward in supporting Chinese patients and strengthening cross-border healthcare transactions for our global member network.
Why Payment Methods Matter for the Chinese Market
For most Chinese consumers, WeChat Pay and Alipay are not alternatives — they are the primary way people pay for nearly everything, including travel, education, retail, and increasingly, healthcare services.
Traditional international credit cards are far less commonly used. When patients are asked to pay through unfamiliar or inaccessible methods, it often results in:
- Payment abandonment
- Delayed decision-making
- Loss of confidence in the provider or destination
By integrating the payment platforms Chinese patients already trust and use daily, Better by MTA removes a critical point of friction in the patient journey.
What This Means for Chinese Patients
With WeChat Pay and Alipay now available, Chinese patients can:
- Complete payments using familiar, trusted digital wallets
- Experience faster, more intuitive transactions
- Move forward with care decisions more confidently
This creates a smoother transition from inquiry to booking and reinforces trust throughout the care journey.
What This Means for Better by MTA Members
For hospitals, clinics, facilitators, and destination partners, this update translates directly into measurable benefits:
- Improved accessibility to the Chinese patient market
- Higher payment completion rates and reduced drop-off
- A more culturally aligned patient experience, from first contact through payment
Importantly, this feature is already live and requires no additional setup from members.
A Platform Built Around How Patients Actually Navigate Care
At Better by MTA, our focus remains on enabling real-world patient flows — not theoretical ones. That means designing the platform around how patients actually search, decide, pay, and engage across borders.
Integrating WeChat Pay and Alipay is part of a broader commitment to:
- Reducing non-clinical barriers to care
- Supporting international market growth with practical tools
- Helping members convert interest into action
As global patient mobility continues to evolve, payment infrastructure is no longer a back-office detail — it is a strategic enabler of access, trust, and growth.
For members seeking guidance on positioning this capability with Chinese patients or incorporating it into market outreach strategies, the Better by MTA team is available to support you.
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